Contact information

If you have any questions, concerns, or requests regarding your order, our products, or our policies, you may contact us using the details below.

Customer Support Email
support@shopvelmont.eu

When contacting us regarding an order, please include:

Your full name
Order number
Email address used for purchase
A detailed description of your inquiry

This will help us assist you as quickly as possible.

Business Hours

We aim to respond to all inquiries within 24–48 business hours